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Opportunity

  • Location

    Almondsbury

  • Job title:

    IT Trainer

  • Sector:

    Defence

  • Job type:

    Contract

  • Salary:

    Up to £55.00 per hour Umbrella PAYE/Ltd. Company

  • Contact email:

    nicolac@mpi.ltd.uk

  • Job ref:

    FG9810/ITTrain/Tel

  • Duration:

    Approx 6 month contract

  • Startdate:

    ASAP

​MPI have a requirement for an IT Trainer to work in Aztec West, Bristol.

Immediate start for approx. 6 month contract

Rate of pay is up to £55.00 Umbrella PAYE/LTD Company

Applicants must have SC clearance to start. SC must have been in use in last 12 months for it to be transferable.

Overall Department Direction

Our Client delivers the through life engineering support of the Royal Navy’s complex maritime assets ranging from managed inventories of types of equipment up to whole ships and nuclear submarines.

This role sits within Digital Solutions, within the Engineering Services business unit of the Marine sector. Our business is to provide the engineering assurance, information management and business solutions that keep the Royal Navy at sea.

Within the training team, you will deliver collaborative solutions for use by the entire UK defence maritime enterprise including the customer and other industry participants. The products span the solution space from database applications through to big data and analytics.

Reporting to the IT Training Manager, the IT Systems Trainer is responsible for preparing and delivering training courses, user documentation and support user acceptance testing with internal and external customers, ensuring a smooth transition from development to in-service of new products and services to the Ministry of Defence and industry partners.

Main Purpose of Role

This section should cover the more specific aspects of the post and summarise the requirements of the role. Reporting to the Training Manager and working with the training team to provide high quality training on all applications supported by the business

Work with Project Managers and developers to understand the requirements of a stakeholder.

Design and write training programmes and training materials.

Deliver training in different forms – 1 to 1, classroom, floor walking also via Lync.

Work with the Service Delivery Team to understand the issues that are reported and use the information to update and adjust training.

Gather feedback and advise on software updates and system changes

Strive to improve internal and external support

Conduct structured tests on new and updated systems

Training Administration – Booking training venues, creating and sending out Joining Instructions, booking delegates onto sites, collating training evaluations

Record and maintain training within a training database

Work with stakeholders to help improve training and day to day use of applications

Represent the business in relevant forums

Extensive travel to various sites across the UK to deliver training and floor walking support

Required Knowledge, Skills, Experience and Competences

Proven work experience as an IT Trainer, Technical trainer or similar role

Aptitude for IT and an up-to-date knowledge of common applications and systems

Experience in designing course materials - Good business and technical authoring skills and able to develop effective training and user documentation

Familiarity with web-based learning platforms and modern educational techniques

Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and Oracle based products

Excellent communication and presentation skills with the ability to explain technical terms plainly to groups with a range or learning abilities

Experience of creating written reports

Supporting and working with the service desk, and other areas of the business

High level of understanding of technical issues which may affect the business including, but not limited to, identification of new solutions

Experience of working with stakeholders/representatives at all levels and demonstrable ability to present and discuss at a senior level

Experience of working with Defence organisations

Understanding how people learn and retain knowledge

A strong business and commercial awareness

Full UK driving license

Well-developed interpersonal and facilitation skills

A high level of organisation

Confidence in training and presentation delivery

Self-motivation, with the ability to motivate others

Ability to work using own initiative and as part of a team

Qualifications

Qualifications in teaching desirable

Significant software training experience

The post is based in Bristol with extensive travel across the UK.

Appointment to this post is subject to National Security conditions governed by the Ministry Of Defence.