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Opportunity

  • Location

    Gosport

  • Job title:

    Receptionist/Administrator

  • Sector:

    Aviation, Automotive

  • Job type:

    Permanent

  • Salary:

    Rate of pay will be discussed on application

  • Contact email:

    telfordstaff@mpi.ltd.uk

  • Contact phone:

    01952201342

  • Job ref:

    J43260/Rece/Gosp/Tel

  • Startdate:

    Immediate

MPI have a requirement for a part time Security Receptionist/ Administrator to work in Gosport, Hampshire.

 Hours of work are: 6 hours per day, Monday to Friday (30 hours per week).

 Available shift hours are 6am until Midday or Midday until 6pm.

 Rate of pay will be discussed on application

 Purpose of the role:

 To provide an initial point of contact for all visitors to the Company site, to handle telephone enquiries in a polite and professional manner, working effectively alongside the security team and being an ambassador for our company values and vision, “setting the standard of customer service”.

 To carry out the Security vetting, to allow access to the site of Staff, Contractors, Clubs and Visitors.

 Key responsibilities and duties:

 Staffing the Reception desk when required, ensuring Reception is not left unattended at any time;

Answering all telephone calls in a polite and professional manner;

Issuing access cards/badges, car passes and keys;

Completing all relevant administration tasks and providing administration support to the security management team;

Assist where necessary with the New Starter induction process;

Handling internal and external enquiries (via telephone or face to face) in a helpful manner, striving to answer queries and solve problems with a “can do” attitude;

Providing an excellent standard of customer service at all times, being an ambassador for the company’s vision of “setting the standard of customer service”;

Working effectively with the Company’s site security team, ensuring that Reception and Security are communicating relevant information and working in sync, to maximum efficiency at all times;

Safeguard classified information and materials;

Franking the business mail, and taking receipt of incoming mail;

Use the tannoy system to make site wide announcements, when required;

Operate and monitor security systems, CCTV and alarms;

Liaise with emergency services in an emergency;

Ensuring all relevant records and logs are updated accurately and regularly and that all information required is included;

Assisting in planning and preparation for on-site visitors;

Ensuring all visitors are advised of site security and health & safety requirements;

Ensuring the Reception area is kept in a suitable condition for visitors and maintaining a good Company image;

Carry out BPSS and ITAR clearance activities, in accordance with Company requirements;

Management of cryptographic inventory;

Undertaking any ad-hoc related duties that may arise (as instructed by line manager) such as receiving deliveries;

Adhering to all Health and Safety rules and regulations;

Working in line with our organisational values (Integrity, Respect, Excellence, Innovation and Teamwork);

Adherence to our Quality Management Systems (QMS), Safety Management Systems (SMS), Environmental Management Systems (EMS) and all associated Business Manuals.

 

Competencies: (e = essential / d = desirable)

 Integrity - seeks to reflect ethical standards and do the right thing regardless of the circumstances; (e)

Strict adherence to rules and regulations; (e)

Ability to work with other teams and communicate effectively; (e)

A polite, professional and respectful manner; (e)

Excellent interpersonal skills; (e)

Flexibility of hours to enable absence cover. (e)

Professional Qualifications/Education and Training:

 Competent user of Microsoft Office programmes; (e)

Ability to obtain Security Clearance (SC); (e)

Security Vetting Training (DISA, Defence Industry Security Association); (d)

MoD Crypto trained; (d)

Sisys control pass system. (d)

Experience:

 Experience in a customer facing role; (e)

Experience of working in a regulated environment; (d)

Experience in Security Vetting procedures. (d)