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Opportunity

  • Location

    Gosport, Hampshire, England

  • Job title:

    Technical Support Engineer

  • Sector:

    Aviation

  • Job type:

    Permanent

  • Salary:

    Rate of pay to be discussed on application and is dependant on experience

  • Contact email:

    Telfordstaff@mpi.ltd.uk

  • Contact phone:

    01952 201342

  • Job ref:

    J41848/TECHSPT/GOS/TEL

  • Duration:

    Permanent

  • Startdate:

    Immediate start

​MPI have a requirement for a Technical Support Engineer to work in a permanent role on site in Gosport, Hampshire. PO13 0AA

37 hours per week 

Rate of pay to be discussed on application and is dependant on experience 

Job Description: 

• Prepare detailed work instructions for repair of gas turbine engines, components or accessories to ensure compliance with approved maintenance data and customer requirements;

• Maintain work packages within the organisation’s MRO ERP system;

• To effectively resolve technical problems beyond the scope of the product unit operations group and liaise with manufacturers where appropriate;

• Support the Performance Engineer in engine and accessory test performance analysis and troubleshooting;

• Provides interpretation and clarification of overhaul data; produces material review board, temporary overhaul data requirement, unit build standards, and engineering bill of materials documentation to support operational repair and overhaul processes;

• Review airworthiness directives, service bulletins and manual changes to incorporate amendments into production;

• Review warranty claims and advise management on the disposition of assigned items;

• Provide written or verbal technical advice for customers; produce reports relating to product serviceability, repair summaries, warranty, and failure analysis or product configuration;

• Provide technical support during the implementation of new processes; specify tools and test equipment required and assist in training on the overhaul and test methods;

• Advise on repair and improvement schemes together with feasibility studies;

• Maintain technical concurrence of maintenance documentation and records;

• Support the implementation of authorised repair or improvement schemes;

• Maintain the parts master data in conjunction with Illustrated Parts Catalogue within the organisation’s MRO ERP system;

• Support logistics in maintaining configuration management whilst components are being repaired or exchanged;

• Carries out special projects as assigned;

• Carries out other duties as assigned;

• To ensure that all non-conforming products and processes are identified and that corrective action is taken in line with Quality standards and timetables;

• To participate and contribute with all appropriate improvement processes, including Associate Involvement, Improving Quality and Continuous Improvement;

• Ensuring that continuation training is up to date and that packs are read and signed for;

• Adherence to our Quality Management Systems (QMS), Safety Management Systems (SMS), Environmental Management Systems (EMS) and all associated Business Manuals

Authorities:

• Issue of work instructions dependent upon product type.

• Part Master of items within MRO ERP system


Organisational Relationships:

• Reports to the Engineering Manager, whilst delivering a high level of engineering support service to the Engines Business Unit operational associates and respective Engine Platform Programme Managers. Interacting as a technical liaison with the Customer Service Manager;

• Work with Customer Service team, Planning and Procurement to manage inputs and deliveries within timescale and to standard;

• Works with relevant support area Managers to help control repair loop and spares.


Position Requirements
Education and Training:

• Degree or similar level of education in an aerospace or gas turbine discipline; (e)

• Experience in an aerospace or manufacturing environment with gas turbine experience; (e)

• Awareness and implication of the regulations and regulatory requirements of the aerospace industry; (e)

• Strong planning, organizational, analytical, decision making, oral and written communication skills; (d)

• Ability to provide advice as a subject matter expert and provide technical report writing. (d)

Technical Requirements:

• Ability to read, understand and interpret engineering drawings, manuals and technical instructions (e)

• Working knowledge of applicable regulations, such as EASA Part-145 (d)

• Working knowledge of precision measuring instruments (e)

• Working knowledge of gas turbine engine theory, maintenance and performance analysis (e)

• Knowledge of engine and component build standards, temporary overhaul data revision and original equipment manufacturing manuals (d)

• Working knowledge of NAVIXA ERP system (d)

• Proficient user of Microsoft Windows, Outlook, Word, and Excel. (e)