​DOCUMENT CONTROLLER

Provide document support to Project Manager and associated project teams.  Assisting and dealing with a range of complex technical documentation, processes, procedures and the co-ordination of activities to deliver a successful project.  The Document Controller will work concurrently on a number of projects each with varied/differing elements and regulations and will deal with unexpected/complex documents and events which will need successful resolution to satisfaction of internal and external clients.

What are my responsibilities?

• Provide full documental control support for specific projects within the portfolio (document control, database management, trackers, dealing with complex technical project related correspondence,

• Provide technical support and mentoring/training to project teams etc on complex document control processes to maintain integrity and efficiency of the electronic systems

• Dealing with non-standard complex documents

• Quality control of document issuing – rejecting as necessary those documents that do not comply or meet the regulations/processes/procedures.

• Ensuring quick resolution of ad hoc issues for both internal and external customers.

• Be a point of contact for clients, contractors, etc. for managing of document enquiries.

• Compile project contacts lists and maintain accurate records.

• Maintain project files/structure in line with company regulations

• Use mandatory external systems in relation to issue/booking of documents e.g., Project Wise/Asset Wise and other document processing systems as dictated by the project contract.

• Progress and chase documents/transmittals, etc. to keep project file integrity

• Process all documents for newly set up Projects e.g., delegated authorities, signatories, etc.

• Work with team colleagues to provide a seamless service across all projects in portfolio

• Process Agency Timesheets and any other associated tasks

• Raise requisitions and purchase orders using the company procurement system.

What do I need to qualify for this job?

 Essential 

• Relevant educational experience

• Experience of working in a document control or similar environment

• Accurate with attention to detail.

• Computer literate and proficient in Microsoft Word, Excel, PowerPoint, and Outlook

• Methodical, well organised and able to communicate at all levels.

• Flexible and adaptable to a range of working methods and processes.

• Must be customer service focused and have experience of dealing with external clients.

• Good team player.

• Self-motivated, pro-active and able to work with minimal supervision.

Desirable

• Knowledge of rail industry would be advantageous

• Knowledge of SAP is desirable

• Experience in use of the following :

-            ProjectWise

-            AssetWise

-            Aconex

-            Clearbox

-            Cemar

-            Sharepoint

-            Asite