MPI Requires a HR Administrator (resourcing), for our client based in Birmingham

Rate: £15.00 - £20.00 per hour, PAYE

Duration: 3 months

Hybrid: 2 days per week in the office

Working Hours: 35 hours per week, Monday – Friday, 9am -5pm

Interview process: 1 stage via TEAMs

Key responsibilities:

This is a business support role which is part of a team providing administrative services. HR Administrators will be part of a shared service entity that will provide overall support.

• To provide HR administrative service to employees, following clearly defined processes, in line with defined SLAs
• Ability to use systems, entering data into relevant systems and ensuring data quality
• To ensure that administrative processes are undertaken in line with policy e.g. right to work
• To provide accurate and timely responses and communication with the workforce, responding to queries and requests as appropriate
• To accurately maintain data and personnel files, ensuring confidentiality
• To provide answers with assurance based on data and understanding of policy and process
• To open (physical) correspondence and scan/record relevant materials
• To prepare and send (physical) correspondence required to complete processes in an accurate and timely fashion
• To work in partnership with colleagues to deliver good service
• To produce Management Information (MI) reports and data from relevant systems in order to answer queries

Essential

• Basic computing and telephony skills
• Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
• Effective administrative skills
• Uses standard procedures and common sense to solve problems
• Understands how to handle, resolve and escalate enquiries; passes on information promptly
• Understands how to work effectively in a team to deliver a good service

Desirable

• Prior experience of working with People systems (such as SAP)
• Prior experience of working in a shared service environment