MPI requires a Short-Term HR Administrator, for our client based in Birmingham

Pay rate: £15.00-£19.00 per hour PAYE - depending on experience

Hybrid: 2 days per week in the office (Weds/Thurs)

Working Hours: Monday – Friday, 9am – 5pm, 35 hours per week

Start date: ASAP

End date: 29/08/2025

Overview:

Deliver administrative services and processing activity to the client’s workforce. This includes providing information, managing data and completing process delivery and administrative assistance to all employees, following clearly defined processes, in line with pre-defined Service Level Agreements (SLAs).

Main Responsibilities

This is a business support role which is part of a team providing administrative services to the rest of the client.  HR Administrators will be part of a shared service entity that will provide overall support to the client’s  workforce. 

There will be no line management or budget responsibility for this role.

• To provide HR administrative service to employees, following clearly defined processes, in line with defined SLAs
• Ability to use systems, entering data into relevant systems and ensuring data quality
• To ensure that administrative processes are undertaken in line with policy e.g. right to work
• To provide accurate and timely responses and communication with the client’s workforce, responding to queries and requests as appropriate
• To accurately maintain data and personnel files, ensuring confidentiality
• To provide answers with assurance based on data and understanding of policy and process
• To open (physical) correspondence and scan/record relevant materials
• To prepare and send (physical) correspondence required to complete processes in an accurate and timely fashion
• To work in partnership with colleagues to deliver good service
• To produce Management Information (MI) reports and data from relevant systems in order to answer queries

Candidates must have experience of:

• Basic computing and telephony skills
• Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
• Effective administrative skills
• Uses standard procedures and common sense to solve problems
• Understands how to handle, resolve and escalate enquiries; passes on information promptly
• Understands how to work effectively in a team to deliver a good service
• Prior experience of working with People systems (such as SAP)
• Prior experience of working in a shared service environment