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  • Job title:

    Vehicle Technician

  • Sector:


  • Job type:


  • Salary:

    £28000 - £35000 per month Plus monthly bonus

  • Contact email:

  • Contact phone:

    01992 501111

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  • Duration:


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Vehicle Technician



MPI are currently recruiting for an Automotive Vehicle Technician based in Horsham

Salary - £28K - £34K (depending on experience) + monthly Bonus (uncapped)
Overtime available

Working Hours Monday to Friday & alternate Saturdays
Benefits Full-time, permanent position Car Benefit Scheme (after successful completion of probation period) Comprehensive training provided. 25 days of holiday (+ Bank Holidays) Company pension scheme Staff discount scheme Sick pay Health and wellbeing programme


Must hold a relevant level 3 qualification.


Key Attributes:


  • Works as part of the workshop team to carry out scheduled vehicle service and repair work, in accordance with the relevant manufacturers standards
  • Examines vehicles and diagnoses non-routine defects, either in the workshop or during a road test, using a knowledge of the vehicles and technologies concerned
  • Examines vehicles and reports defects against relevant regulatory bodies
  • Carries out each job within the budgeted time as set out on job card – to maintain own labour productivity
  • Works in accordance with workshop and Centre Health & Safety requirements
  • Works with colleagues to maintain workshop standards of cleanliness and tidiness
  • Takes personal responsibility for the daily maintenance of workshop equipment, and reports equipment defects or problems that need attention
  • Follows key processes to achieve specified quality and efficiency targets
  • Works with the Centre developing and improving more efficient processes
  • Talks to customers to summarise the details of the work required or carried out, and answer their questions
  • Offers customers a detailed technical explanation (where this is required) in a way that recognises their level of technical proficiency
  • Listens carefully to customers and builds rapport and understanding during these discussions (where possible) to deliver customer satisfaction with the Centre
  • Coaches and supports apprentice technicians – for example by explaining a repair on a step-by-step basis as it is being carried out, or allowing an apprentice to carry out part of a job
  • Provides assistance and guidance to colleagues who are less skilled or knowledgeable about a particular vehicle or technology
  • Attends specialised training as required by the relevant manufacturer
  • Works with colleagues and other teams across the Centre to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
  • Ensures opportunities for sales are followed up by the most appropriate specialist
  • Reports on technical problems using appropriate procedures
  • Responsible for handling customer data in line with GDPR
  • Ad hoc duties as and when required to meet the needs of the business