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Location
Ripon
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Job title:
Service Advisor
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Sector:
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Job type:
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Salary:
£24000 - £26000 per year
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Contact email:
rhiannonf@mpi.ltd.uk
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Contact phone:
01992501111
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Job ref:
MP179728CT3720-RF/RS/LL/RIPON/ServA
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Duration:
Perm
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Start date:
ASAP
Salary: Basic salary of £24,000 - £34,000 per annum with OTE.
Hours: 42.5 Hours per week
We are currently looking to recruit a Service Advisor.
As a Service Advisor your duties will include:
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
- Advising on technical queries/issues.
- Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
- Sell customer repairs/parts etc., and finalising the invoice on completion.
An ideal Service Advisor will hold the following skills and experiences:
- Motivated, with a proactive approach to customer service.
- Enjoy the challenge of influencing the success of the Service department.
- Customer relations experience.
- Excellent interpersonal and organisational skills and be well presented.
- Must be IT literate, and a working knowledge of Kerridge would be advantageous.
Salary: Basic salary of £24,000 - £26,000 per annum with OTE of £34,000
Hours: 42.5 Hours per week, Monday – Friday, 8am – 6pm. Rota’d Saturday’s
Rewards and Benefits:
As well as a competitive salary, we offer the following benefits:
- 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.
- Pension scheme with life cover (including independent financial advice).
- Healthcare cash plan.
- State-of-the-art working environments and facilities.
- Employee vehicle-discount schemes.
- Refer a friend or customer schemes.
- High-street discounts and cashback.
- Health and Wellbeing employee assistance programme.
- Childcare vouchers.
- Cycle to work scheme.
- Eyecare vouchers.
- Free flu jabs.
- Tool insurance.
- Social events.
- Dedicated internal and manufacturer training and development programmes to nurture you through your career and make the most of your talent.